SupportandResistance.com collects information in different ways from
Visitors and Members who access the various parts of our Services and the
network of Web sites accessible through our Service. We use this information
primarily to provide a customized experience as you use our Services and,
generally, do not share this information with third parties. However, we may
disclose personal information collected if we have received your permission
beforehand or in very special circumstances, such as when we believe that
such disclosure is required by law or other special cases described below.
Registration
Members are asked to provide certain personal information when they sign up
for our Services including name, address, telephone number, billing
information (such as a credit card number), and the type of personal
computer being used to access the Services. The personal information
collected from Members during the registration process is used to manage
each Member’s account (such as for billing purposes). This information is
not shared with third parties, unless specifically stated otherwise or in
special circumstances.
However, in instances where SupportandResistance.com
and a partner jointly promote the Services, SupportandResistance.com may
provide the partner certain personal information, such as the name, address,
and username of persons who subscribed to the Services as a result of the
joint promotion for the sole purpose of allowing us and the partner to
assess the results of the promotion. In this instance, personal information
may not be used by the partner for any other purpose.
SupportandResistance.com may also generate nonidentifying and aggregate profiles from personal
information Members provide during registration (such as the total number,
but not the names, of Members). As explained in more detail below, we may
use this aggregated and nonidentifying information to sell advertisements
that appear on the Services.
SupportandResistance.com Partners and Sponsors
Some SupportandResistance.com products and services are offered to Visitors
and Members in conjunction with a non-affiliated partner. Additionally, some
SupportandResistance.com Members have cobranded Web Pages (link
accessed) that are cosponsored by nonaffiliated partners.
SupportandResistance.com will share nonidentifying and aggregate information, but
not personal information, with such partners in order to administer the
cobranded products or services offered.
Online Shopping
At some Web sites, you can purchase products and services or register to
receive materials, such as a catalog or new product and service updates. In
many cases, you may be asked to provide contact information, such as your
name, address, email address, phone number, and credit/debit card
information. If you complete an order for someone else, such as an online
gift order sent directly to a recipient, you may be asked to provide
information about the recipient, such as the recipient’s name, address, and
phone number. SupportandResistance.com has no control over the third
parties’ use of any personal information you provide when placing such an
order Please exercise care when doing so.
If you order products directly from SupportandResistance.com such as
through "Test Drive the e-mails free",
we will use the personal information you provide only to process that order.
We do not share this information with outside parties except to the extent
necessary to complete that order.
Online Advertisements
SupportandResistance.com displays our online advertisements. We share
aggregated and nonidentifying information about our Visitors and Members
collected through the registration process as well as through online surveys
and promotions with these advertisers. Additionally, in some instances, we
use this aggregated and nonidentifying information to deliver tailored
advertisements. For instance, an advertiser tells us the audience they want
to reach (for example, males between 25 and 55 years of age) and provides us
an advertisement tailored to the audience. Based upon the aggregated and
nonidentifying information we have collected, we may then display the
advertisement to the intended audience. SupportandResistance.com does not
share personal information about its Visitors or Members with these
advertisers.
Responses to Email Inquiries
When Visitors or Members send email inquiries to SupportandResistance.com
the return email address is used to answer the email inquiry we receive.
SupportandResistance.com does not use the return email address for any
other purpose and does not share the return email address with any third
party.
Voluntary Customer Surveys
We may periodically conduct both business and individual customer surveys.
We encourage our customers to participate in these surveys because they
provide us with important information that helps us to improve the types of
services we offer and how we provide them to you. Your personal information
and responses will remain strictly confidential, even if the survey is
conducted by a third party. Participation in any of our customer surveys is
voluntary.
We take the information we receive from individuals responding to our
Customer Surveys and combine (or aggregate) it with the responses of other
SupportandResistance.com customers to create broader, generic responses to
the survey questions (such as gender, age, residence, hobbies, education,
employment, industry sector, or other demographic information). We then use
the aggregated information to improve the quality of our services to you,
and to develop new services and products. This aggregated, non-personally
identifying information may be shared with third parties.
Special Cases
It is SupportandResistance.com policy not to use or share the personal
information about Visitors of Members in ways unrelated to the ones
described above without also providing you an opportunity to opt out or
otherwise prohibit such unrelated uses. However, SupportandResistance.com
may disclose personal information about Visitors or Members, or information
regarding your use of the Services or Web sites accessible through our
Services, for any reason if, in our sole discretion, we believe that it is
reasonable to do so, including: to satisfy laws, such as the Electronic
Communications Privacy Act, regulations, or governmental or legal requests
for such information; to disclose information that is necessary to identify,
contact, or bring legal action against someone who may be violating our Acceptable Use Policy or other user
policies; to operate the Services properly; or to protect
SupportandResistance.com and our Members.